Policies
Refund policy
Our products are digital downloads, so refunds are handled case by case. If you have a problem with your purchase, for example the file does not download or does not open, or you were charged by mistake, contact us within 14 days of purchase at support@wildwest.ink. Please include the email address used at checkout and the product name.
We will review every request and reply with a decision. Approved refunds are returned to the original payment method through our payment provider, and the time it takes to appear depends on your bank or card issuer.
Terms of use
- Our products are licensed for your personal or business use only.
- You may not resell, share publicly, upload or redistribute our files.
- Our products are educational. They do not guarantee any specific result, number of clients, sales or income.
- Templates, including contract and invoice templates, are general examples and are not legal, tax or financial advice.
- Payments are processed by Polar, which acts as the merchant of record for your purchase.
Privacy
We collect only what is needed to deliver your purchase and answer your questions, such as your email address and order details. Payment details are handled by Polar and its payment processor, not by this website. We do not sell your personal information. To ask about your data, email support@wildwest.ink.